FAQ’s

Frequently Asked Question about Our Practice

Do you accept insurance?

Unfortunately we do not. Health Insurance often pays or provides partial reimbursement for most counseling services, but often not for counseling to treat relationship problems, communication problems, or marital distress. Using insurance often requires a diagnosis, and most clients having relationship problems would not qualify for a mental health diagnosis. That’s right, most couples aren’t crazy!

What is the fee?

We charge $180 per 50-minute session. For 80-minute sessions, we charge $270. Double sessions are also available.

What’s counseling like?

Mostly, it’s a structured, guided, conversation. We help clients communicate more effectively, listen to one another more, and develop better skills for reducing conflict and increasing intimacy. Check out this podcast for more information.

Are you accepting new clients?

Sure

Where do you see clients?

The office is on Metairie Road, just off the Expressway near Country Day. Many of our CBD and Uptown clients describe it as very easy to access. There is plenty of complementary parking behind the building

When do you see clients?

We each keep our own schedules, and are in the office throughout the week at various times. Please click here and scroll down the page to view the schedule, or visit the Clinicians Page.

What do you do with the rest of your week?

We all have other professional engagements, but I’m a professor of counseling at The University of Holy Cross. I train others to be great mental health professionals!

Do you offer evening or weekend appointments?

Yes! My associates are able to offer weekend sessions or evening appointments.

Can I seek reimbursement from my own insurance company for your services?

Sure. We can provide you with a paid receipt for sessions that you can submit to your insurance company for partial reimbursement. The insurer will consider our practice an “out of network provider.”

How do you accept payment?

We accept all major credit/debit cards and cash. We accept personal checks (my least favorite) on a limited basis.

What’s your cancellation policy?

Life is unpredictable and everyone needs to cancel appointments occasionally. Please give us as much notice as you can when you need to cancel. If you cancel with less than 24-hours notice, you will be charged for the session.

Should we attend counseling as individuals or as a couple?

Both versions are helpful. We primarily meet with couples, but occasionally meet with one or both partners individually for very specific reasons and needs.

How can I meet with your Associates?

Use our scheduling app to view their availability and book your appointment. We’re available throughout the week.

Are there other Mental Health Professionals that you recommend?

Of course! There are lots of great counselors and therapists out there, and most of these can be found on psychologytoday.com
Westbank:
Carol Harvey, Susan Cooley, Rebecca Pham
New Orleans (Eastbank):
Dr. Tralana Eugene, Chris Harris, Dr. Laura Hernandez, Restoration Counseling, Kendra Williams, Tanya Radecker
Metairie:
Dr. Roy Salgado (bilingual), Ashlie Clouatre, Giselle Armantrout, Hellen Cappo, Donny Songy, Chuck & Marnie Genre (Northshore),
Psychiatrists:
Dr. Arwen Podesta, Dr. Nick Pejic, Dr. Degan Dansereau, Integrated Behavioral Health, Dr. Anh Le, Dr. Jessica Hof (kids)

Who regulates your profession?

The Licensed Professional Counselors Board of Examiners, and The Marriage and Family Therapy Advisory Committee. You can learn more about the rules governing our profession, and your rights as a clients here.